Concept · SaaS · 2026
Cadence SaaS Console
A multi-tenant scheduling product with workspace billing, roles and an internal support console.
The challenge
Scheduling tools in the category handled the calendar well but fell apart on team permissions and billing edge cases.
Our approach
- 01Modelled workspaces, roles and invitations first
- 02Implemented plans, trials, upgrades and failed-payment states
- 03Built an internal console for support without database access
- 04Instrumented activation and retention from day one
Outcome
What the work moved
4
Billing states handled end to end
3
Permission tiers modelled
1
Support console replacing raw SQL access
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