Demo · Web · 2025
Kiln Commerce
A ceramics marketplace with made-to-order lead times and studio-level inventory accuracy.
The challenge
Handmade stock and long lead times made standard checkout promises inaccurate and refunds frequent.
Our approach
- 01Rebuilt the product model around batch availability
- 02Introduced honest lead-time messaging at every step
- 03Reduced checkout to two screens with saved payment
- 04Synced studio production status back to the storefront
Outcome
What the work moved
2
Checkout steps, down from five
1.2s
Median page load in testing
100%
Products showing real lead times
Create. Develop. Grow.
Want something like this, for real?
Tell us the problem, the deadline and the constraints. We'll come back with a scope, a timeline and a fixed figure.